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Employee loyalty least in Singapore: study
Report from Times of India

New York: India figures in the top 10 countries globally where employees are loyal and grateful for their jobs while Japan, Britain, Hong Kong and Singapore demonstrate very low levels of employee loyalty, according to a study by a US-based research group.

The 2000 Global Employee Relationship Report, conducted by the Indiana-based Walker Information Global Network and the public policy, non-profit research group Hudson Institute, placed India 10, ahead of Germany at 12, Canada at 16, China at 17, Australia at 25, Japan at 26, Britain at 27 and Hong Kong at 31. Singapore was placed last at 32.

The United States was placed seventh while Colombia, South Korea and Cyprus took the top three spots.

Walker Information and Hudson Institute - a global partnership that researches stakeholder measurement and management and forecasts trends for government and businesses in more than 75 countries - said results of the study indicated consistent global trends on work-related behaviours and factors influencing employee commitment, and areas that needed attention.

Regardless of cultural and national differences, the study revealed unsettling results - low level of employee loyalty and commitment to business organisations and a dwindling level of faith in their organisation's ethics and leaders.

The global workplace study reported that only 34 per cent of all employees were truly loyal to their organisations. In addition, one in four employees knew of or suspected an ethical violation in their organisation in the past two years, but only 43 per cent of those employees reported the violation.

More than 9,700 full and part-time employees representing business, non-profit and government organisations in 32 countries participated in the survey. Employee perception of their loyalty and commitment to their workplace was the focus of the study. Results were weighted by country, employee age and gender.

The report also observed that only one-third of worldwide employees believed their organisation was highly ethical, and only six in 10 believed that their senior leaders were people of high personal integrity. Just half of all employees felt that their organisation was interested in developing people for the long term, not just their current job.

The study found the three major areas employees felt employers should address were fairness at work, care and concern for employees and trust in the employees.

With worldwide worker shortage, employee retention was crucial, the study said, noting the results of the study was a clear signal to the employers in understanding and keeping their employees satisfied.


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